Thursday 19 July 2018

Troubleshooting FastMail Account Access Problems

July 19, 2018 0 Comments
In this blog, you will read about several methods of troubleshooting various issues that might occur while accessing FastMail account. You can also reach for the help of experts by Visiting our Website customerhelplineaustralia.com for any detailed information. 

Below is a rundown of issues along with solutions:

  • Forgotten password: Forgotten Password or lost two-step verification device- this is most common and annoying issue we all face while accessing mail service. You can regain the access by using ‘Account Recovery Tool’. It will help in using the same computer system/ laptop/ browser for performing the recovery process.
  • Forgot Username: Username is email ID which you used for logging in and includes domain name at the end. You cannot use an alias for signing in. If you do not remember your username, you can recover it via registered phone number or recovery email linked to account.
  • Locked Account: If the mail service is lock, then you will be informed via message that when can you try to log in. The mail service is lock when someone tries or manages to steal the details and start using the mail service for sending spam.
  • Expired-Account: The email service won’t be removed immediately once the subscription is expired but will disable receiving and sending emails. But if not repaid, the service provider will suspend the access.
  • Disabled legacy guest/ member accounts: If you want to continue with your expired guest or member account, then you need to sign up for one of the FastMail subscription. For this, log in with your username and password and you will be redirected to subscription upgrading screen. 



Do keep in mind that once the account expires, all the data will be deleted. You cannot restore the earlier emails and settings but can use the previous email address. These were the common issues which might occur while accessing the mail service. You can also connect with the team of professionals who can help in fixing the above troubles. Reach them by dialing our Toll-free No. 1-800-764-852  for any assistance anytime. 

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